Privacy Policy

Last updated: 2025-08-09

This Privacy Policy explains how MediCore Lab collects, uses, and protects your information when you use our mobile app to access lab test results, view offers, and use other lab-related services.

Information We Collect

• Account information needed to authenticate you (e.g., name, phone, email when applicable).
• Order and test result information necessary to display your medical results to you.
• Technical information (device, app version) to ensure performance and security.
• Optional analytics to improve the app experience, where enabled and permitted by law.

How We Use Your Information

• Provide and maintain access to your lab orders and test results.
• Show offers, updates, and lab announcements when available.
• Protect our services, detect fraud or misuse, and ensure security.
• Comply with legal obligations and regulatory requirements applicable to medical data.

Legal Bases

We process your information based on one or more of the following: your consent, performance of a contract, compliance with legal obligations, and our legitimate interests (such as app security and service improvement).

Data Retention

We retain your information only as long as necessary for the purposes described in this policy and to meet legal or regulatory requirements.

Sharing and Disclosure

We do not sell your personal data. We may share information with:

• Authorized lab staff and systems required to deliver services to you.
• Service providers who support app functionality (under confidentiality obligations).
• Authorities when required by law, regulation, or valid legal process.

International Transfers

Where information is transferred across borders, we apply appropriate safeguards as required by applicable laws.

Security

We use administrative, technical, and organizational measures designed to protect your information. No system is completely secure, and we encourage you to keep your account credentials safe.

Children’s Privacy

Our services are intended for patients and authorized guardians. If you believe a minor has provided personal data without consent, please contact us to remove it.

Cookies and Similar Technologies

We may use cookies or similar technologies where applicable to improve performance and user experience. You can manage your preferences through your device settings.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal data, as well as the right to withdraw consent.

Contact Us

If you have questions about this policy or your data, please contact MediCore Lab — [email protected] — https://technostro.com

Changes to This Policy

We may update this Privacy Policy from time to time. We will revise the "Last updated" date above and, where appropriate, notify you through the app.